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Know About Relocation Claim- Case Of Damage Or Lost

    • 64 posts
    June 13, 2019 3:09 AM PDT

    No business can run successfully without gaining the support and trust of the customers. In relocation business also, there are many thing that are to gain the trust of the potential customers. Claims and insurance are two things that help people rely on these businesses for taking their services for relocation. There is a rule that in case of damage or loss of the items in course of relocation, the company will take the liability to return the appropriate cost or identical item of same quality. 


    Customers can claim against any lost or damaged items. But it is worth to inform that the claim can be made only within 15 days of delivery of good. After fifteenth day no complaint will be entertained. The customers should file claim in written manner. They can use plain paper for the purpose. Also it is required to submit the claimed amount within 30 days of delivery of the goods.


    Following are the various levels of claim liabilities:


    • Tariff based claim: generally companies take the liability of damaged or lost items on basis of tariffs as per domestic laws. It include valuation and not insurance. For insurance service and benefit customers should consult insurance company representatives. They will make clear about various plans and scheme available. You may prefer to choose full insurance coverage. However, some relocation itself provides insurance facility to build trust among customers at very reasonable cost.


    • Per Kg/per article claim: This is the claim rule of the Delhi government. It asks the relocation companies to pay Rs 25 per Kg/ per article or pack. For boats, automobiles or other motorized vehicles the company has to pay maximum liability up to Rs. 9 per kg according to the rule. People generally do not like this option.


    • Full Value Coverage Plan- reputed companies like almost all Packers and movers Gurgaon offer full value coverage plan. According to this plan, company takes full responsibility to relocate the goods in safe mode. They take the 100% claim on damaged or lost. They promise to repair, replace or pay in cash if they cause any damage or loss. The options of cash settlement based on current value of market of any particular item are also open.


    The agency will however inform you about the claims that can be made and the insurance coverage. You can also buy additional insurance by paying extra money to ensure 100% safe relocation. But it is your responsibility to check the level of claims and insurance they are covering. Always read the term and condition column to get a broad view of the same. It is advisable to take written document in support if you are taking Full Value Coverage Plan to get maximum safety to your products. Do not get influenced with a cup of tea and snacks as many of the companies just promise with the words of mouth and do not accordingly. 


    You can trust any Gurgaon based companies for your relocation need. Almost all Movers and packers Gurgaon provide safe service and you will remain in absolutely safe zone.


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