Forums » Suggestions

How to solve the video issue on kindle fire device?

    • 43 posts
    July 23, 2018 11:02 PM PDT

    Hello Friends,

    I have an problem related to kindle. When i am open a video on my PC the video quality is very is anyone know how to fix this problem.

    Thanks

    • 36 posts
    July 24, 2018 12:29 AM PDT

    Hi,

    If you try these information so i hope your problem is solved

    Some of these include installing the third-party apps. Third-party video apps include apps such as VLC which are available for Android and are compatible with Kindle. Just sideload them on the Kindle and you are good to go. If you have VLC installed on any other device, use Manage Kindle Devices and transfer the app to the device which you are using now. This would solve the video problem easily since these apps have a different codec of their own. If you still want to play using the original app, try hard resetting the device and hence the issues will be resolved but all the data will be wiped so it is not preferred.

    www Kindle Com Support | Kindle Com Support | Kindle Help

    • 43 posts
    July 25, 2018 12:20 AM PDT

    Hi,

    Thanks for giving valuable solution. All giving solution are working good and my problem is solved out. Thanks friends. 

    Manage My Kindle Account | Manage My Kindle | Kindle Support Phone Number

  • July 27, 2018 3:42 AM PDT

    Hello, 


    1. Tap the Settings icon, and then tap More. 
    2. Tap Applications, and then select All Applications. 
    3. Tap Amazon Video. 
    4. Tap Force stop, and then tap Clear Data. 
    5. Restart your device and try playing the video again. 

    kindle help | kindle support | kindle fire support

    • 55 posts
    July 27, 2018 9:57 PM PDT

    Hello,

    Select 'Force stop' and tap on 'clear data' button. Now restart the Kindle device and also, try to play video again on your Fire tablet. Kindle Fire HD & HDX devices: First of all swipe down the top of the screen followed by selecting the 'settings'. Select 'Applications' and then 'manage all applications' button.

    Thank You.

    Kindle Support
    Kindle Help

    Kindle Tech Support

    • 78 posts
    July 27, 2018 10:48 PM PDT

    Hello,

    How to Solve Video Issues on Your Fire TV
    1. Under Country Settings, select Change.
    2. Enter your new address.
    3. Choose a supported country and select Update.
    4. In the Marketplace notification, select learn more and select Transfer your Kindle account to. 
    5. To complete this process on your Fire TV device, go to Home>Settings>MyAccount.

    kindle supportkindle com supportamazon kindle support