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QuickBooks won’t open your company file

    • 92 posts
    July 3, 2020 2:34 AM PDT

    How to fix “QuickBooks won’t open your company file” issue:

    Carry out the below-given steps to rectify any of the above-given error messages.

    First of all,  ensure that the problem is with the file & nothing wrong is the in the program.  Click the ‘Control key’ & double click the QuickBooks Icon. In case QuickBooks does start, then it is a problem. However, if you know that this is not the problem then perform the below steps.

    •  Ensure you are working on the latest version of QuickBooks.
    • Now open the file on the same version that was last opened.
    • Perform the following tasks:
    • Go to Windows, look for the company file on your device.
    • Now right click the file to select ‘Properties.’
    • Go to ‘Properties’ and select QuickBooks
    • You will view a box that will show a previously used version.
    • Open the ‘company file via QuickBooks.’ To do this carry out the below steps.
    • Navigate to the ‘File menu’ and select ‘Open/Restore company.’
    • Now select the appropriate ‘radio button’ depending upon the file type.
    • Now go to the location where the ‘Company file’ is located & select the file.
    • Do the steps to put the file in the ‘Correct location.’ For the Accountant’s copy, you need to go to ‘File menu’ and choose ‘Convert Accountants copy transfer file.’
    • Now stop all the reports and the QuickBooks Windows to open. You can do this by pressing the ‘Alt Key.’
    • Choose the file & press Alt key
    • Select ‘Open’ and come to a login window. You need to release the ‘Alt key’ & give the login info.
    • Click the ‘Alt Key’ again when you press OK.
    • Now hold the ‘Alt key’ until the file opens up or see an error message.
    • Try to open and view ‘a sample company file. If you fail to open one, then it means there is a QuickBooks Installation issue.
    • Now change the ‘Company file location.’
    • View the properties of this file. Navigate to Window Explorer & right click on the ‘File’ to select properties. The file size needs to be minimum of 7 MB & it shouldn’t be encrypted/compressed.
    • Now try ‘renaming the file.’

    Remove the multi-user access by ‘clicking’ on ‘Utilities’ option in the file menu.