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How to fix QuickBooks has stopped working or not responding?

    • 38 posts
    July 2, 2020 11:40 PM PDT

    QuickBooks has stopped working issue is a pretty common error that the QuickBooks users face. It can be very much annoying for the users, and can hinder the smooth working of the software. It comes with an error message stating “QuickBooks has stopped working”. The symptom of this error can be if the system shuts down, or if the QuickBooks stops responding. Also, the device freezes at times and do not respond to any inputs. If you are also facing any such error or if you are unable to decide what to do, then reading this post ahead might be of great help to you.


    Or if you are in search of any sort of technical assistance, then you can contact our QuickBooks enterprise technical support team anytime at our toll-free number i.e. 1-800-969-7370. Our experts and professionals will be happy to help you.


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    What leads to QuickBooks has stopped working error?

    There are a couple of factors causing this issue, namely:

    1. Corrupted hard drive
    2. Or damaged or missing QBWUSER.INI file
    3. Or the damaged windows operating system can also turn out to the error
    4. If the company file name is too long, then this error could also be seen
    5. The user can encounter the error if the QuickBooks installation is damaged
    6. Or if the damaged program files are present
    7. Low system resources can also be one such factor


    Steps to Fix QuickBooks has stopped working/not responding issue

    Checkout the following solution methods to resolve this error form your QuickBooks desktop:


    Method 1: Fix the error by QuickBooks refresher tool


    The error can be resolved by using the QB refresher tool, which is an advanced tool designed to troubleshoot QuickBooks common errors by Intuit. The steps involved are:

    1. The very first step is to close QuickBooks
    2. And then, download the QuickBooks refresher tool from here
    3. After that, the user needs to save the file on the PC
    4. Followed by hitting run option when the download process ends.
    5. After that, the tool will automatically diagnose the running issues with QuickBooks and also will carry out the required resolving methods
    6. To end it here, open QuickBooks and verify whether the problem is resolved


    Method 2: Download and install the QuickBooks Tool Hub and Run Quick Fix my Program

    QuickBooks tool hub program is an advanced tool to troubleshoot various types of QuickBooks issues:

    1. Firstly, download QuickBooks tool hub from here
    2. After that install this program on your system
    3. Once the program successfully installed on your system, run the tool


    • Now in the QuickBooks Tool Hub, choose the Program Problems tab
    • After that choose Quick Fix my Program option
    • Now finally, start QuickBooks Desktop and open your data file.


    Implementing the above steps can be of great assistance in getting rid of the QuickBooks stopped working issue. If the error is not resolved even after following the above steps, then you can call us at our toll-free support number i.e. 1-800-969-7370, and our QuickBooks support team will handle the situation for you.